Refund & Return Policy

At ImportedStuff, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we're here to help. Please review our refund and return policy for any issues related to your order.

1. Returns

You have 3 days to return an item from the date you received it.

To be eligible for a return:

The item must be unused and in the same condition that you received it.
It must be in the original packaging.
Proof of purchase (receipt or order confirmation) is required.

2. Return Process

To initiate a return:
Fill this Form

https://docs.google.com/forms/d/e/1FAIpQLSe3oQtY7yyNV7mR-u97VfgjyC5Q8igowhF2KbbeJu9c8E6CBg/viewform

Shipping Costs:

Return shipping costs are the responsibility of the customer unless the product is defective or the return is due to our error.

3. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original payment method.
Refund processing times depend on your payment method or bank, but typically take 7 days to process.

Non-refundable Items:

Shipping fees are non-refundable unless the return is due to an error on our part.

4. Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need to exchange it for the same item, please contact us at importedstuff0@gmail.com If the item is no longer available, we may offer a refund or store credit.

5. Contact Us

If you have any questions or concerns about returns, refunds, or exchanges, please contact us:

Email: importedstuff0@gmail.com
Phone: 00923145091174